Terms of service
For hygiene reasons, earrings are non-returnable.
Full details are available in our Returns Policy.
6. Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect:
- Contact us within 48 hours
- Include photos of the issue
- You may qualify for a replacement or refund under the Consumer Rights Act 2015
Email: support@dearzemour.com
7. Intellectual Property
All content on this website — including logos, product names, images, text, and graphics — is owned by Dear Zemour and protected by copyright laws.
You may not copy, reproduce, or distribute any content without permission.
8. Order Cancellations
We may cancel orders for reasons such as:
- Payment issues
- Stock unavailability
- Fraud detection
If we cancel your order, you will be notified.
9. Governing Law
These terms are governed by and interpreted according to UK law.
Any disputes will be handled in UK courts.
10. Contact Information
For questions about these Terms, please email:
📧 support@dearzemour.com